Our Services

To know life as it was meant to be…

Our Services

To know life as it was meant to be…

Our Services

To know life as it was meant to be…

Types of Counselling

Individual Counselling
Journeying through life is full of joys of discovery and wonderment. But, along the way we face times of difficult paths that are rocky, slippery and boggy. At times we lose our baring or the path seem to end without the way forward. Although we are equipped with vast array of skills and wisdom to wade our way through life, sometimes we find ourselves in need to talk to someone. Someone who can listen, empathise and understand our own inner journey, hopes and aspirations. Someone who can do this in a safe and trusting way in complete confidence in a secure, comfortable and none-judgmental environment.
Couple Counselling
Being in a relationship with someone who loves and cares for you is one of the most exhilarating, wonderful and precious element of our lives. It provides us with affirmation and validation of who we are, what we do, what we need and what we hope for. The loving relationship invigorates our existence. Establishing and maintaining good relationship requires great deal of effort, investment, commitment and constant attention. Yet all most all relationships hit rocky times as it develops from an infatuation stage to mature, long lasting one. Such rocky times can be seen as a detriment to our relationship or an opportunity to fine tune and grow towards deepening relationship.
Family Counselling
Family is where our personality is shaped. An individual internalises the dynamic relational experiences of the family in forming our internal and external view of the world. Experiences of family life impact on the development of our expectations as an individual and family in relation to our genes roles, responsibilities, social structure in a complex and divers ways. Family dynamics in terms of power, boundaries and intimacy, coalitions, roles, rules, complementarity & differences, similarities, myths and patterns of communications influence our development as a social individuals.

In family counselling, variety of issues can be considered. Issues such as free choice, self growth, self determination, personal fulfilment, family relationship patterns, inter generational heritage, ongoing-repetitive probable maintenance factors, dysfunctional and destructive family games and alliances, communication and language patterns among others.


Types of Issues

Being anxious or fearful is our natural and appropriate response to danger. It is part of our innate survival instinct. For some people and for some of the times in their life, excessive fear, worry and anxiousness affect their daily functioning. At times such fear and anxiety happens for no apparent cause and at unexpected, irregular times. It is said that some 14% of Australian adults suffer some form of anxiety disorder in each given year. More…
As modern society becomes increasingly enlightened with psychological experiences, one of the most prominent words that are on the lips is the word, ‘depression’. Unfortunately, it is regularly misused to describe our sadness, unhappiness or when sad or bad things happen in our lives. More…
Anger Management
Anger is one of our legitimate and healthy spectrums of emotions that serve us well. But, if anger becomes our dominant and uncontrollable response to any slight emotional arousal, stress or perceived danger, you might be in need of managing your anger. More…

Modes of Counselling

Face to Face Counselling
Counselling is best done in face to face. Verbal as well as non-verbal messages can be perceived through being together in a counselling room with a counsellor. At Counselling Interactive, a quite, secure and safe facility is prepared for you to talk in comfort and safety with a counsellor.
Internet Counselling
For geographical or time limitations some clients cannot come to the counselling room. At Counselling Interactive we are trained and equipped to do counselling over the internet via internet based secure video & audio connections. Internet counselling can only be done once an arrangement is made after the initial contact. The initial contact could be made through telephone, email, or SMS text.
Telephone Counselling
For geographical or time constraints some clients cannot come to the counselling room. At Counselling Interactive, we are trained and equipped to do telephone counselling. Telephone counselling can only be done once an arrangement is made after the initial contact. The initial contact could be made through face to face, telephone, email, or SMS text.
Email & Letter Counselling
At times counselling through correspondence is helpful for some clients. It allows time to process and think as we converse through emails and letters. At Counselling Interactive, we are happy counsel by way of emails or letters. Correspondence counselling can only be done once an arrangement is made after the initial contact. The initial contact could be made through face to face, telephone, email, letter or SMS text.

Understanding Counselling

What is counselling?
Counselling and psychotherapy are basically ‘listening-&-talking’ based approach of addressing personal and relational issues. Personal issues may cover fundamental human suffering, dilemmas, crisis, aspiration towards self-actualization among many others. The issue can also be spiritual, philosophical, social as well as other aspects of life.
Why come to counselling?
The aim of counselling is to talk about any matters that concern you in order to bring about clarity, insight, improvement, resolution and development. Counsellor’s role is to provide a safe, secure, supportive and confidential space and to assist you through this process with trust, and without judgment.
Who comes to counselling?
Anyone can come to counselling to talk about personal issues. Children, adolescent, adults, singles, couples, family, parents, corporate workers etc. can come to counselling to talk about their relevant issues.

Counselling Supervision

What is counselling supervision?

Counselling supervision is provided support, protect, resource and enhance counsellors and psychotherapists in their professional practice of counselling. The supervision also aims to ultimately protect and benefit the clients. Supervision aims to establish and enhance awareness and critical reflections in the counselling and psychotherapeutic work of the counsellor as well as apply theoretical knowledge and skills into practice. Also critical to supervision is the ethical decision-making and achievement of beneficence, non-maleficence to clients.

What does supervision involve?
The supervision process may be by way of the counsellor’s reflections and case presentation, audio/video presentations, direct observation, or review of case notes. The supervisor-supervisee’s relationship is established on the basis of complete and absolute confidentiality and trust. The relationship is based on a collaborative approach and mutual respect. Supervisor’s objective is to assist the supervisee achieving improvements in his/her professional objective as well as improving outcomes for clients.
Who needs supervision?
Counsellor, psychotherapists and case worker involved in providing personal, counselling, psychological and social support to clients of various backgrounds would benefit from the supervision.
How is supervision provided?
Supervision can be provided as an individual face to face sessions or in a small group supervision sessions. Supervision can also be provided via telephone, online (Zoom) connection or via email correspondence.
What are goals of supervision?
Supervision is aimed at achieving the counsellor/psychotherapist building and enhancing knowledge and consolidating therapeutic skills, establishing, observing and upholding ethical standards and responsibilities, and attaining professional and personal support in their work of counselling and psychotherapy.


The Counsellor at Counselling Interactive is a member of Psychotherapy And Counselling Federation of Australia. PACFA has just published the Scope of Practice for Registered Counsellor. The Scope of Practice provides wealth of information on what counselling is. The document deals with the background information on counselling such as, “What is counselling?”, “What is a counsellor?” , Vision and Values of a counselling practice as well as Ethics. The document also details information on Australian Menatl Health context. It details the scope of practice in terms of the competence of the practice and practitioners, safety surrounding the practice and the nature of regulation surrounding counselling practice. It is a good source of information for all who desire to understand what Registered Counselling Practice should be.